Responsible Gaming

Gambling Should Be Entertainment

At Mystake, we believe gambling should be enjoyed as entertainment only. It should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Age Verification

You must be at least 18 years old (or the legal gambling age in your jurisdiction) to use Mystake. We take age verification seriously and reserve the right to request proof of age at any time.

By using this website, you confirm that you are of legal gambling age in your country or region.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in your own behaviour?

• Spending more money on gambling than you can afford to lose
• Chasing losses by gambling with more money to recover what you've lost
• Lying to family or friends about your gambling activities
• Neglecting work, studies, or family responsibilities due to gambling
• Feeling anxious or irritable when you're not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Borrowing money to gamble or gambling with money meant for essential expenses
• Continuing to gamble despite wanting to stop or having tried to quit
• Using gambling to escape problems or uncomfortable emotions
• Losing track of time while gambling

If you recognise any of these signs, it may be time to seek help.

Self-Help Tools Available at Mystake

Mystake offers several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Restrict the amount you're willing to lose in a given timeframe
• Reality Checks: Receive regular reminders about how long you've been gambling and how much you've wagered
• Session Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from your Mystake account

To access these tools, log into your account and visit the Responsible Gaming settings.

Support Organisations

If you're struggling with gambling, professional help is available. Please reach out to one of these organisations:

United Kingdom

• GamCare – Free confidential support and information
  www.gamcare.org.uk
  Telephone: 0808 8020 133
• GamStop – National Self-Exclusion Scheme
  www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed gambling operators
• Gamblers Anonymous – Support meetings and peer help
  Telephone: 0370 050 8881

Australia

• Gambling Help Online
  www.gamblinghelponline.org.au

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374

If You Need Help

If you believe you or someone you know has a problem with gambling, please don't hesitate to seek help. There is no shame in reaching out. The organisations listed above provide free, confidential support and practical assistance.

Remember: It's never too late to ask for help.